"I got the resources through Goodskills to begin a career that can grow with me."
Kayli is a single mom from Buffalo who was tired of an unfulfilling and inconsistent job in food service looking for a career that would give her work life meaning while providing for her and her young family. She wanted more for herself and her young son but felt stuck without the support and direction she needed to move forward.
During her weekly library visits to search for job opportunities, Kayli discovered a flyer for Goodskills Career Builder. True to her proactive spirit, she quickly explored the Goodskills website and applied that same day. However, the journey with Goodskills was not without its challenges. After being accepted, Kayli had to relocate her family while juggling daytime classes and nighttime shifts in food service. With unwavering determination, she engaged fully in the program, always managing to keep a smile on her face.
Through Goodskills’ technology career pathway, Kayli collaborated with a Career Coach to set long-term financial goals and identify essential skills for her desired career. She successfully completed workforce readiness training, earned a cybersecurity certificate from Trocaire College, updated her resume, and tirelessly practiced her interview skills.
Kayli’s compassion made her an ideal fit for the role of Member Care Specialist at Centivo, a health plan for self-funded employers in Western New York. In this position, she supports both members and healthcare providers, ensuring optimal care for everyone involved.
With her relentless determination and ability to connect with others, Kayli is a tremendous asset to any employer, and her future looks incredibly bright.
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